Salesforce Lightning Scheduler: An Overview
The tool offers automated reminders via email or SMS, keeping both customers and agents informed about upcoming appointments. This proactive approach reduces the likelihood of missed appointments and improves overall efficiency.
4. Resource Management
Efficiently manage and allocate resources with Salesforce Lightning Scheduler. From meeting rooms and equipment to personnel, the tool provides a centralized view of all resources, ensuring optimal utilization and preventing double bookings.
5. Customizable Booking Flows
Tailor the booking process to suit your specific requirements. Salesforce Lightning Scheduler allows you to create customized booking flows, ensuring that the customer journey aligns with your brand identity and customer expectations.
